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Vol 10, No 2 (2020): July-December UNDERSTANDING THE IMPACT OF AIRPORT SERVICE QUALITY ON PASSENGERS’ REVISIT INTENTIONS AMIDST COVID-19 PANDEMIC Abstract  PDF
Parvinder Kour, Aruditya Jasrotia, Sudhanshu Gupta
 
Vol 11, No 1 (2021): January-June WHAT LEADS GUESTS TO SATISFACTION AND LOYALTY IN UAE FIVE-STAR HOTELS? AHP ANALYSIS TO SERVICE QUALITY DIMENSIONS Abstract  PDF
Haitham M. Alzoubi, Mohit Vij, Anu Vij, Jalal Rajeh Hanaysha
 
Vol 10, No 2 (2020): July-December ASSESSING THE EFFECT OF AIRLINE SERVICE QUALITY ON IMAGE AND POST PURCHASE BEHAVIORAL INTENTION Abstract  PDF
Ramjit Singh, Abid Suhail Nika
 
Vol 3, No 2 (2013): July - December A STYDY OF GUEST'S EXPECTATION AND PERCEPTION OF HOTEL SERVICE QUALITY: CASE OF KHAJURAHO, INDIA Abstract  PDF
Saurabh Kumar Dixit
 
Vol 7, No 2 (2017): July-December A Model of Service Quality Aspects Conveyed in Hotel Advertising Abstract  PDF
Jebril Ali Alhelalat, Ma'moun A Habiballah
 
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